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Employee Development & Training

Customized Training

PSS will work with your team to provide solutions to your organization’s performance problems and to address key challenges. After conducting a needs assessment to identify and prioritize problems which are preventing your organization from achieving its goals, a training program may be customized for your organization that will provide Customized Training Program, Design and Delivery on:

· Change Management

· Leadership

· Performance Management

· Service Excellence

· Communication Skills

· Personal Development

Individual Coaching
PSS Consultants will work with individuals or groups to help improve their skill level and effectiveness through services such as:

  • Coaching and planning to achieve personal and career goals
  • Workshops on personal effectiveness and change management
  • Coaching and Workshops to improve presentation & facilitation skills

Coaching involves highly personalized training to assist an individual in achieving particular goals and in building skills and knowledge needed for success. Coaching can improve your effectiveness and satisfaction by helping you to:

  • clarify your goals and values
  • learn new ways of thinking and approaching difficult situations
  • uncover obstacles to success and plan ways to overcome obstacles to achieving your goals
  • practice new skills and behaviors in a safe environment
  • receive immediate suggestions to improve your effectiveness

How does Individual Coaching work?

The first session normally consists of an intake interview which is designed to uncover the employee’s goals, discuss expectations of how we will work together, and plan the nature of the coaching sessions and coaching contract. In between your coaching sessions, employee’s will be given various assignments such as reading, observing situations, trying out new behaviors, meeting with people to gain an understanding of the employee’s effectiveness, etc.

As part of the employee’s coaching, they may want to take advantage of learning their Myers Brigg's Type Indicator (MBTI) in order to work more effectively with other individuals or groups at work and in your personal life. The MBTI is a widely recognized assessment instrument which can help you understand how to prefer to learn new information, plan your schedule, make decisions, work with others, deal with change, as well as understand the strengths and potential short-comings of your preferences.

Want to learn more? Just call us at PSS (310) 833-0432 or Email us at Info@PSSPROS.com.

 

 
 
 
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